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Hospitality

Front of House & Service

ICAA Dubai · Food Works

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Front of House & Service preview

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Hospitality as a first job and a lifelong skill. Service standards, guest recovery, working a room.

Self-pacedSecondary (11–16)6 weeks1-2 hours per week

Enrolment options

Start an individual enrolment with simulated payment, or join through a school licence code.

Start individual enrolmentJoin with school code

What you'll make

  • A finished piece: a hospitality service scenario output.
  • A planning and reflection note tied to Front of House & Service.
  • Completion-ready evidence for school and parent reporting.

Qualification pathway

1

Course completion with practical skills artefacts

2

Facilitator feedback with progress reporting

3

Skills course only - no qualification attached yet

Upcoming live dates

Live dates are published at enrolment.

Instructor

Partner faculty

ICAA Dubai service faculty

Delivered by ICAA Dubai’s front-of-house faculty. Named instructors confirmed at cohort scheduling.

For schools

License Front of House & Service for your class

  • Cohort enrolment for Secondary (11–16) with teacher visibility by learner.
  • Seat usage and progress reporting aligned to school licence tracking.
  • Supports quality-assured completion reporting for teachers and parents.
Request school licensing